In deregulated markets, customers can shop for their own electricity provider. This means you can find a plan that works for your budget texas energy needs and preferences. Some providers even offer rewards programs and discounts for specific customer types. The Power to Choose website is an easy-to-use tool that allows Texans to compare electricity rates and providers based on their ZIP code. The site also helps shoppers determine when their current contract ends. Generally, it is best to start shopping for plans at least a month before your contract expires.
You can also use the SaveOnEnergy marketplace to search for a plan that fits your needs. This site allows you to filter by priority like plan type, green energy and more. It also provides real time data, reviews from users and 3rd party information to help you make the best decision for your home. In addition, the marketplace includes the complaint history of each provider. This is a helpful indicator of a provider’s ability to accurately bill and respond to customer service issues in a timely manner.
Choosing the Right Electricity Provider
When shopping for electricity, it is important to look at all of the charges on your monthly bill. This can include energy charges, delivery fees, meter fees and other line items that may seem innocuous but add up to a large sum of money. Be wary of companies that advertise a low kwh rate but don’t include all of the applicable charges. This is a common tactic to lure consumers with an attractive deal only to jack up the bill later.
The best way to avoid getting deceived is to read the Electricity Facts Label (EFL) on each provider’s plan page. This will give you a clear picture of what the plan includes and how much it costs per kwh. The EFL is a mandated piece of information by the state of Texas that providers must display.
Once you’ve decided on an electricity provider, it is important to understand your relationship with the Transmission and Distribution Utility (TDU). The TDU is responsible for ensuring that the electricity you purchase from your REP gets to your home. The TDU owns and maintains the wires, poles and meters that deliver electricity to your home. The TDU also handles customer service. This is why it’s important to select a REP with a good complaint history as it shows that they are able to address customer service concerns in a reasonable amount of time. This will minimize any future frustrations with your utility.